Frequently Asked Questions

Do I need a pickup or delivery appointment?

We ask that all pickups and deliveries be scheduled by appointment 24-48hrs in advance.

Are weekend appointments available?

With prior arrangement Saturday appointments can occasionally be accommodated. There are no Sunday appointments available.

Is there an option for appointments outside regular hours?

Please arrange with main office if you will need accommodations outside our regular hours, situationally that can be accommodated.

Can Wolcott Cold Storage arrange logistics for my goods?

Logistic coordination can be set up by our staff. Contact the main office if this service is needed.

Have a particular question that’s not appearing on our list? Call us today at 315-594-8661 and we’ll be happy to be of assistance.